Uploading Documents to Your Insurance Account

This video guide shows you how to log in, select the relevant policy, and view any outstanding document requests. You’ll learn how to check what’s required, upload one or more file...

Setting Your Extra Support Preferences

This video shows you how to update your additional support preferences, including communication needs, accessibility requirements, or other circumstances that may affect how you ma...

Making a change to your policy

This video explains how to log in, choose the policy you want to update, and select the change you need. You’ll see how to amend your details, review whether the change is temporar...

How to Report a Claim

The fastest way to get help is to speak to us directly on 01708 925 057. The video below shows you how to find the claims number linked to your specific policy.