Make a change to your policy

The easiest way to make a change to your policy is in your online Insurance Account. There is a section in your account “Make Policy Changes”, from here you can click through and update your details to obtain a quotation for the change.

Changes can only be made for the future and cannot be backdated, the details you request to change will be sent in to our experienced customer support team and they will notify you when your quote is available, this usually takes less than an hour during business hours.

If you are opted in for notifications you will receive a notification when the quote is available, and you will get an email advising you to log into your Insurance Account.

If you need immediate cover, the quickest way to contact us is using the Live Chat service during business hours.


  • Renew your policy
  • Make changes to your policy 
  • Update your preferences including auto-renewal service
  • View your policy information & documents
  • Easily update your contact information
  • Access policy specific claim information
  • Live Chat with our agents, if you’re signed in, we’ll know it’s you

The quickest and easiest way to manage your policy is to use your Insurance Account

Or, if you haven't already, download the Performance Direct app and manage your policy wherever, whenever you want.