Motor insurance claims, made simple

Reporting a claim doesn’t need to be stressful. At Performance Direct, we’ve made it quick and straightforward, with clear guidance, practical tools, and expert support available 24/7.

 

Watch our step-by-step guide

The fastest way to get help is to speak to us directly on 01708 925 057. The video below shows you how to find the claims number linked to your specific policy.

If you're not able to call right away, the video also explains how to log into your Performance Direct account or app to request a call-back at a time that works for you.

 

 

Expert support, whenever you need it

Our experienced claims team is available around the clock to guide you through the process. From the first call to final resolution, we’ll work to get you back on the road with minimal disruption.

If you’re looking to claim on a different policy, such as home, motorhome or caravan cover, our Report a Claim hub has everything you need.

We search our panel of leading underwriters to find you the best policy

Why choose Performance Direct?

  1. The latest digital systems. Our customers enjoy all the advantages of the digital world. We offer excellent web and app-based insurance services, including a fast, easy-to-use quote engine and automated customer services allowing hassle-free access to documents and information.

  2. The peace of mind of a Chartered Broker. Everything we do is backed by a team of skilled, experienced insurance professionals. We’re a Chartered Insurance Broker, a family company with a proud 40-year history, so we’re bound by a personal and professional code to deliver the best service for our clients.

Chartered Insurance Broker badge
  1. We’re independent. Because we’re not tied to any brand or product, we can search the car insurance market to get you the best policies­—from third party policies to fully comprehensive cover. Whenever you ask for a new or a renewal quote, our systems search a panel of up to 100 leading UK underwriters to ensure you get the lowest price and the best policy.

  2. We’re on your side. If you need to make a claim, because we’re completely independent, we work with you to sort everything out and to make sure your claim is paid. Whether you need to sort out a hire car or a new windscreen, our claims service is available 24 hours a day, 365 days a year. 

  3. Here for you. Your Online Insurance Account, support features, and on-line quotations are available 24/7, and our office is open 6 days a week.

Combining the advantages of the latest technology with real world experience, Performance Direct promises the lowest prices with the most efficient service.