How to Upload Documents to Your Performance Direct Account

If we’ve requested supporting documents, such as proof of your No Claims Discount or proof of address, you can upload them quickly and securely through your Performance Direct online account.

This video guide walks you through selecting the correct policy, reviewing document requirements, uploading your files from your device, and receiving confirmation.

You can upload multiple files at once, and we’ll review them promptly, typically within 24 hours.

If anything else is needed, we’ll notify you directly. Our support team is always here via live chat or phone if you need help.

IN YOUR INSURANCE ACCOUNT YOU CAN:

Renew your policy
Make changes to your policy
Update your preferences including auto-renewal service
Update your Extra Support Preferences
View your policy information & documents
Easily update your contact information
Access policy specific claim information
Live Chat with our agents, if you’re signed in, we’ll know it’s you

Manage your insurance anytime, anywhere with Performance Direct’s multi‑device solutions, ensuring expert cover and peace of mind

The quickest and easiest way to manage your policy is to use your Insurance Account

Or, if you haven't already, download the Performance Direct app and manage your policy wherever, whenever you want.