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Please read our Coronavirus (COVID-19) FAQs for quick answers before you call. Read FAQs > All departments are open as usual.
Performance Direct have expert claims teams who are here to help you. They will deal with your claim as quickly and as easily as possible.
Please select your insurance type from the options below.
Optional Extra Cover Including:
Breakdown: 0800 681 6269
Legal: 01708 925 057
Excess Protection: 01737 815 714
Helmet & Leathers: 01302 895 380
Goods in Transit: 0161 235 3800
Home Emergency:
For ARAG policies with a cover date up to 31st January 2022: 0333 000 7806
For Astrenska policies with a cover date of 1st February 2021 onward: 01444 444240
Optional Extra Covers Including:
Legal cover: 0117 917 1698
- We're here to take the worry out of the situation and to process claims as quickly as possible. To
make sure you have everything you need, just follow these 6 simple steps in case you're involved
in an accident.
1. Make sure you get basic information from the third party including name, address, vehicle details
and registration.
2. Make a note of how many passengers were in the vehicle,
3. If you have a camera phone and it's safe to do so, take some photographs of the damage. If not,
make a note of the extent of the damage to all vehicles.
4. Do NOT discuss or admit liability
5. If anyone is injured, you are required to stop and report the accident to the police.
6. Most importantly - call our claims line on 01708 925 057
- Should you be unfortunate enough to be involved in a non-fault accident, our claims service
provides everything you need to get back on the road as soon as possible:
- Travelling expenses
- Damage to personal items in the vehicle
- Recovery of policy excess
- Vehicle damage if not covered under your main motor insurance policy
If you have a question regarding your insurance policy, you may find the answer faster by using our FAQs. Click here to go through to our FAQ pages.