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Contact Us

COVID-19 Update: We are operating as usual – servicing our customers online and on the phone, whilst ensuring the safety of our staff.

Live Chat

The quickest way to get in touch is to try our live chat. We're here from 9am to 6pm, Monday to Friday and 9am to 5pm, Saturday. Click the green button on the bottom right of this page to start chatting. The button will display when an agent is available to help.

Phone Us

Speak to us on: 01708 609 331 (and listen carefully to the options provided)

Email Us

(We are unable to accept requests for changes to your policy or cancellation using the email form.)

Visit Us

Tollgate House
96 Market Place
Romford
Essex
RM1 3ER

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Feedback

If you would like to leave feedback, good or otherwise, please click here.

You can also get in touch with a member of our specialist team who are dedicated to resolving any issues quickly and efficiently if necessary.

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FAQs

If you have a question regarding your insurance policy, you may find the answer faster by using our FAQs. Click here to go through to our FAQ pages.

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Make a Claim

Our specialist claims handlers are available 24 hours a day. Click here to find out how to make a claim on your policy.

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Send Us Your Documents

There may be several reasons why we have requested to see certain documentation. Click here to see how you can send your documents to us.

Live Chat

Live Chat

The quickest way to get in touch is to try our live chat. We're here from 9am to 6pm, Monday to Friday and 9am to 5pm, Saturday. Click the green button on the bottom right of this page to start chatting. The button will display when an agent is available to help.

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Performance Direct is a trading name of Grove & Dean Ltd, an independent intermediary who are authorised and regulated by the Financial Conduct Authority (FCA). Grove & Dean Ltd, registered in England, company number 1167043.

Telephone: 01708 609 331. Performance Direct, Tollgate House, 96 Market Place, Romford, Essex, RM1 3ER © 2022 All rights reserved. Performance Direct Car Insurance.

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