COVID-19 Update: We are operating as usual – servicing our customers online and on the phone, whilst ensuring the safety of our staff.
For assistance with your car or motorcycle insurance please contact us using the options below.
Please quote your reference number which is located in your policy schedule.
Live Chat
The quickest way to get in touch is to try our live chat. We're here from 9am to 6pm, Monday to Friday and 9am to 12pm, Saturday. Click the green button on the bottom right of this page to start chatting. The button will display when an agent is available to help.
Phone Us
Speak to us on: 01708 925 054
Mon to Fri 8:30am to 6:30pm, Saturday 9:00am to 5:00pm, Sunday & Bank Holidays 10:00am to 4:00pm
Visit us
Tollgate House
96 Market Place
Romford
Essex
RM1 3ER
If you have a question regarding your insurance policy, you may find the answer faster by using our FAQs. Click here to go through to our FAQ pages.
Our specialist claims handlers are available 24 hours a day. Click here to find out how to make a claim on your policy.
There may be several reasons why we have requested to see certain documentation. Click here to see how you can send your documents to us.
The quickest way to get in touch is to try our live chat. We're here from 9am to 6pm, Monday to Friday and 9am to 12pm, Saturday. Click the green button on the bottom right of this page to start chatting. The button will display when an agent is available to help.
