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Contact Us

The quickest and easiest way to manage your policy is to use your Insurance Account

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Or, if you haven't already, download the Performance Direct app and manage your policy wherever, whenever you want.

Live Chat

If you'd rather chat to someone to manage your policy, please start a Live Chat. We can help you renew your policy, make a change to an existing policy, cancel your policy, or stop a renewal.

We're online 9am-6pm Monday to Friday, or 9am-5pm on Saturdays.

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WhatsApp

You can reach us via WhatsApp by clicking the WhatsApp logo below.

You can contact us at any time of the day and a member of our team will endeavour to respond between the hours of 9am to 6pm, Monday to Friday and 9am to 5pm, Saturday.

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Email Us

(We are unable to accept requests for changes to your policy or cancellation using the email form.)

Phone Us

Speak to us on: 01708 609 331 (and listen carefully to the options provided)

Mon to Fri 8:30am to 6:30pm, Saturday 9:00am to 5:00pm, Sunday Closed, Bank Holidays 10:00am to 4:00pm.

Feedback

If you would like to leave feedback, good or otherwise, please click here.

You can also get in touch with a member of our specialist team who are dedicated to resolving any issues quickly and efficiently if necessary.

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FAQs

If you have a question regarding your insurance policy, you may find the answer faster by using our FAQs. Click here to go through to our FAQ pages.

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Make a Claim

Our specialist claims handlers are available 24 hours a day. Click here to find out how to make a claim on your policy.

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Send Us Your Documents

There may be several reasons why we have requested to see certain documentation. Click here to see how you can send your documents to us.

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Performance Direct is a trading name of Grove & Dean Ltd, an independent intermediary who are authorised and regulated by the Financial Conduct Authority (FCA). Grove & Dean Ltd, registered in England, company number 1167043.

Telephone: 01708 609 331. Performance Direct, 7 Station Lane, Hornchurch, Essex RM12 6JL © 2023 All rights reserved. Performance Direct Car Insurance.

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